About Cohen
Hello, I am a Service Advisor at Serra Honda Grandville with a background in the automotive industry. Before moving into my current role, I spent years working as a car detailer, which gave me a thorough, hands-on understanding of vehicles. I enjoy helping my customers understand what’s going on with their vehicle. I grew up in the area and graduated from Kenowa Hills High School. I am pretty easy-going and value showing up consistently for the people I work with. My girlfriend and I are currently busy raising our Golden Retriever puppy, Oakley. When I’m not at the dealership, I try to spend as much time outdoors as possible, whether that’s camping or just exploring Michigan. I also love to travel and have been fortunate enough to visit places like Greece, Hawaii, and Alaska, though I am just as happy checking out new spots closer to home. Looking forward to meeting you soon.
Customer rating
4.8 / 5 based on 24 ratings (9 written reviews)
Recent reviews
Everything went great with my service though it would have been nice to be notified when my car was ready to pick up.
— Stephen T. ,
Cohen was very knowledgeable and attentive to my cars service needs. I appreciate his kind and friendly attitude along with his communication back to me based on the mechanics findings.
— Renata M. ,
Very good, seemed very honest with no pressure.
— Wesley S. ,
Nice young man. Very polite.e
— Marin G. ,
Cohen was friendly and knowledgeable. He went over the work that was completed and advised some other work that needed to be addressed in the future.
— Trisha S. ,
Cohen was great. The service department was getting a new floor, but the customers were not inconvenienced. The service advisors did all of the extra work so that the customer experience was great.
— Debra D. ,
Cohen was great. He had our car looked at a second time to figure out the problem and provide a solution.
— James H. ,
Cohen was new to Serra but handled the transaction and customer care well. He was not afraid to ask questions when he didn't know the answer.
— Cathy C. ,
very good experience
— Randall H. ,