As a Service Advisor at Serra Honda Grandville, I bring a blend of experience and passion to every interaction. Growing up in South Bend, Indiana, I developed a strong work ethic and a commitment to serving others. My time at Grand Valley State University cultivated my organizational skills and ability to communicate effectively with customers. My memorable 21st birthday celebration in Las Vegas sparked my adventurous spirit, while subsequent travels to Cancun, Mexico, broadened my perspective and appreciation for different cultures. Throughout my career, I've consistently earned recognition for my attention to detail, ability to prioritize tasks, and exceptional time management. My easygoing nature and collaborative spirit make me a pleasure to work with. Beyond the workplace, I am an avid sports enthusiast, enjoying baseball, basketball, and football. Recently, I've taken up pickleball, adding a new dimension to my active lifestyle. My unwavering passion lies in helping others. I believe that making a difference in someone's day, even in the smallest way, can have a profound impact. By resolving any issues that arise and providing exceptional customer service, I strive to create a positive experience for every individual who crosses my path.
4.9 / 5 based on 984 ratings (575 written reviews)
Excellent eperience. Connor is always willing to help and go th extra mile!
— Deann W. ,
Connor is always friendly, knowledgeable and accommodating.
— Mary T. ,
I completed this previously
— Paul O. ,
Excellent!
— David V. ,
You’re very conscientious and polite with your customer.
— Mitri Z. ,
Keeps saying can't fix squeaking on my breaks because the calipers were painted, which was approved by the manager of the service department. I brought this issue up after taking possession of my car, driving it 6 miles to my house and back to the dealer. The calipers were not painted. The issue was present when I took delivery. The sales person said it would go away after driving it further. It did not resolve. The dealer, should rectify this issue. They have Stonewalled me because I went to the closing of the deal with a cashiers check because the 666.00 payment was too much for my monthly bills. Please rectify this so they will fix the scraping/squeaking coming from my break system. It is a safety matter.
— Richard A. ,
The repair was quick and at the quoted price
— Jo-Dea B. ,
excellent
— Robert H. ,
My experience at Serra Honda was so great. I appreciated how Conner explained things very clearly and helped me decide what was best for my car for both the short term and long term. Conner is a great service advisor because he excels in providing thorough and thoughtful advice for the appropriate services. I wish I could give him an 11/10 because he goes above and beyond in every way. He rocks! keep it up!
— Abbie P. ,
Conner, was very helpful through the entire process of.the service performed by Serra Honda
— Paul S. ,