As a Service Advisor at Serra Honda Grandville, I bring a blend of experience and passion to every interaction. Growing up in South Bend, Indiana, I developed a strong work ethic and a commitment to serving others. My time at Grand Valley State University cultivated my organizational skills and ability to communicate effectively with customers. My memorable 21st birthday celebration in Las Vegas sparked my adventurous spirit, while subsequent travels to Cancun, Mexico, broadened my perspective and appreciation for different cultures. Throughout my career, I've consistently earned recognition for my attention to detail, ability to prioritize tasks, and exceptional time management. My easygoing nature and collaborative spirit make me a pleasure to work with. Beyond the workplace, I am an avid sports enthusiast, enjoying baseball, basketball, and football. Recently, I've taken up pickleball, adding a new dimension to my active lifestyle. My unwavering passion lies in helping others. I believe that making a difference in someone's day, even in the smallest way, can have a profound impact. By resolving any issues that arise and providing exceptional customer service, I strive to create a positive experience for every individual who crosses my path.
4.9 / 5 based on 762 ratings (428 written reviews)
Super polite and very informative.
— Kathryn H. ,
I have been a customer at Serra for almost 10 years. This is the first time I felt something was not quite right with the service. Conner was very professional, but I felt the service was rushed and it made me wonder if some details had been missed. I also had a warning that my tire pressure was not correct and he noted that they hadn't rotated my tires. I ended up having to come back the next day to address the warning and at that time they did remove the tires and test them to diagnose the problem. I only share this to be helpful as I'm sure Conner is an outstanding member of the team.
— Lisa M. ,
Very good experience. He explained clearly and helped me decide what needed to be done.
— Tim P. ,
Conner was great!!! Very attentive and walked me through the process thoroughly.
— Luis S. ,
Connor is knowledgeable, organized, patient, and a good communicator. I look for his assistance every time I need help at Serra Honda.
— Dennis S. ,
Conner was fantastic to work with! He really understood my concerns, was incredibly patient, and went the extra mile to make sure everything was fully resolved. I truly appreciate his dedication and support—highly recommend!
— Trenton B. ,
Very good experience with Conner. He was polite, respectful, and he directed me to the best coupon/discount that was available for the type of vehicle service.
— Davis M. ,
Great guy, very knowledgeable and respectful.
— Todd S. ,
Always good working with Conner
— Mark O. ,
Conner is a pleasure to work with. He is kind and knowledgeable. I always have a great experience at Serra. I will never visit another dealership after buying my third car from Serra. Kudos to a great staff and super reliable vehicles!
— Dorie S. ,