As a Service Advisor at Serra Honda Grandville, I strive to exceed expectations for customer service and technical expertise. My focus is on understanding my customers needs, thoroughly explaining their vehicle's status, and guiding them through the repair or maintenance process with efficiency and transparency. I believe in open communication and strive to create a comfortable and informative experience for every customer that entrusts their vehicle to us. Every appointment is important to me - from the standard oil change to engine replacement. I hope that all customers walk away from their interactions with me with the same experience of excellent customer service!
4.9 / 5 based on 756 ratings (459 written reviews)
Dave consistently goes above and beyond to answer questions and always responds promptly. I highly recommend working with him.
— Bob H. ,
Great. Appt for Oil change and he made sure a couple more items were checked for me. Thank you
— Donald & Sandy B. ,
He was professional and friendly.
— Rosemary G. ,
Professional and courteous.
— Theodore N. ,
I had a great experience with Davin, my vehicle was serviced as he said it would be.
— Matthew C. ,
Efficient, professional, friendly, prompt. Couldn’t ask for better service.
— Diane S. ,
Davin was knowledgeable and efficient. We were in and out promptly
— John D. ,
Good. Everything was done well, and I really appreciated the other team members jumping in to make my wait time MUCH less than I expected. Thanks everyone!
— David W. ,
Davin was helpful and the whole service call ran smooth.
— Frederick C. ,
Davin is a very nice person to work with. He knew about a recall on my vehicle and schedule me for it and got it all done before my paperwork got to me. thank you!! he takes care of the customers very well!! Kim Bole
— Kimberley B. ,