As a Service Advisor at Serra Honda Grandville, I strive to exceed expectations for customer service and technical expertise. My focus is on understanding my customers needs, thoroughly explaining their vehicle's status, and guiding them through the repair or maintenance process with efficiency and transparency. I believe in open communication and strive to create a comfortable and informative experience for every customer that entrusts their vehicle to us. Every appointment is important to me - from the standard oil change to engine replacement. I hope that all customers walk away from their interactions with me with the same experience of excellent customer service!
4.9 / 5 based on 704 ratings (426 written reviews)
Good
— Lance B. ,
The service was quick and efficient.
— Barbara V. ,
Everything went well with Davin. He was quick to respond back with my questions and my service was completed quickly.
— Mark D. ,
Great experience
— Lisa C. ,
Davin is great to work with. Really appreciate how thorough he is with our vehicle.
— Jeffrey V. ,
Good.
— Carola C. ,
Great!
— Violet L. ,
Very Good. Whenever I called for a service appointment on my previous Honda it could take a week or more to get in. This time I called on Tuesday and had an appt. on Thursday.
— Mary S. ,
Davin was fun to talk with, as well as professional. He really explained things in a way I could understand.
— Kimberly D. ,
Great
— Kimberly F. ,