As a Service Advisor at Serra Honda Grandville, I strive to exceed expectations for customer service and technical expertise. My focus is on understanding my customers needs, thoroughly explaining their vehicle's status, and guiding them through the repair or maintenance process with efficiency and transparency. I believe in open communication and strive to create a comfortable and informative experience for every customer that entrusts their vehicle to us. Every appointment is important to me - from the standard oil change to engine replacement. I hope that all customers walk away from their interactions with me with the same experience of excellent customer service!
4.9 / 5 based on 809 ratings (489 written reviews)
Excellent! He got our Honda in right away, determined what was wrong and had it fixed by the end of the day. We had brought it in Friday afternoon and didn’t expect it to be looked at until Tuesday morning because of Monday’s holiday.
— Joyce J. ,
Excellent
— Judy G. ,
Great!! Always friendly and very knowledgeable!
— Melissa W. ,
Good
— Debra Y. ,
Davin is friendly and very professional.
— Carl S. ,
Great
— Darwin B. ,
Great! He always goes above and beyond!
— Esteban R. ,
Very good overall.
— William H. ,
Davin is friendly and straightforward. He ensures all requested work to be done is completed with satisfaction which I appreciate. Staff like Davin are the reason why I continue to bring my auto business to Serra Grandville which is across town from where I live.
— Mary F. ,
Great
— Heath T. ,