About Dwain
Enjoy being a part of the service team at Serra Honda Grandville. We work hard to ensure our customers receive honest service. I listen to all of the vehicle concerns our customers have, and give them the best options available. Seeing them leave with a smile on their face, & reliable transportation is my goal!
Customer rating
4.9 / 5 based on 10332 ratings (6083 written reviews)
Recent reviews
Had to unexpectedly head out of state and Dwain got us in for an oil change same day and saw that it qualified for our first free one! Thanks for taking great care of us!
— Rebekah W. ,
Dwain is pleasant to work with and communicates promptly, and he doesn’t push too hard on the optional service items that are recommended when I take my car in for oil changes.
— Alexander M. ,
It’s always a pleasant and efficient experience! Dwain is the BEST!
— Joan R. ,
Dwain is the truly the best! We appreciate his kindness, not overselling repairs and efficiency. It is the Honda model that us long-term Honda buyers, coming back !!
— Lori L. ,
Professional and responsive.
— Susan T. ,
Very good. Dwain and his team took care of my 30,000 mile maintenance on time without any issues or concerns.
— Kathleen G. ,
Great communication- no surprises everything as expected
— John B. ,
Dwain has the knowledge to be able to take care of you well. He is kind and friendly. He makes sure the work done is good and even brought a clean care to me.
— Nancy W. ,
Dwain was very personal and professional. An excellent service advisor. Explained to me everything that was serviced on my vehicle, and what service would be needed in the future. Thanks Dwain.
— Mark B. ,
Excellent, as usual. He is always friendly, explains things clearly and is efficient. Service is completed very close to the time he estimates. It is a pleasure to work with Dwain
— John W. ,
Specialties
- CR-V
- ODYSSEY
- PILOT