About Dwain
Enjoy being a part of the service team at Serra Honda Grandville. We work hard to ensure our customers receive honest service. I listen to all of the vehicle concerns our customers have, and give them the best options available. Seeing them leave with a smile on their face, & reliable transportation is my goal!
Customer rating
4.9 / 5 based on 10487 ratings (6205 written reviews)
Recent reviews
Dwain was fantastic to work with. He was able to get me in at the last minute on a holiday weekend. I would recommend him and Serra Honda to all my friends.
— Karen E. ,
Dwain is always aware of what is happening with our vehicles and what needs to be done. He is thoughtful kind and really takes time to listen when we have a concern and make sure that it is properly taken care of.
— Yvonne H. ,
Dwain is trustworthy and always takes time to explain what is needed to keep my car running tip top shape. A wonderful friendly man!!
— Melanie L. ,
Dwain goes above and beyond every time to help educate and relive my issues in exceeding any sort of previous standard turnaround time. I honestly don’t know how he does it. He also facilitates a pickup with not only myself but my 3 kids as well. Getting us back into our van in record time. I won’t go anywhere else and recommend him to everyone I know. My next purchase will be though this location due to my knowledge this place values having employees like Dwain.
— Jeff T. ,
Dwain is always courteous and goes above and beyond in service! This last visit my dog received extra attention in the extreme heat! And tips on paint touch up were very much appreciated.
— Judith H. ,
He understands the customer and meets them where they are.
— Harold K. ,
Dwain is very helpful, answering all my questions. He only tells me of the things that need to be change, with no pressure to do it now.
— Nancy V. ,
Fantastic.
— Richard M. ,
Dwain is very knowledgeable and honest. I have taken my vehicles to Serra for several years. No better place!!!!
— Benjamin R. ,
Solid as always
— Peggy E. ,
Specialties
- CR-V
- ODYSSEY
- PILOT