# Serra Honda Grandville - Detailed Adviser Profiles

> Organization: Serra Honda Grandville
> Team Site: https://serrahondagrandville.adviserly.com
> Dealership Homepage: http://www.serrahondagrandville.com/

Companion to [llms.txt](https://serrahondagrandville.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available.

Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug.

## Advisers

### Aaron Danigelis

- Profile: [https://serrahondagrandville.adviserly.com/aaron-danigelis](https://serrahondagrandville.adviserly.com/aaron-danigelis)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (641 ratings, 389 reviews)
- Lifetime vehicles sold: 1471
- Recent vehicles sold: 23
- Sales specialties: CIVIC, CR-V, CR-V HYBRID, HR-V, PILOT
- Call: (616) 667-4543

Hi there! My name is Aaron Danigelis and I am a Sales and Leasing Consultant here at Serra Honda Grandville. I’m a West Michigan native and I love the 4 seasons that Michigan has to offer! I enjoy working out every morning, going to the movies with friends, and cooking meals with my wife. I’ve been married to my wife for almost 4 years. We love to travel and truly value experiences. We have 2 Old English Sheepdogs, and a Norwegian Forest cat. You can typically find me spending time with my little family, and hiking trails with our dogs, sun or snow! I am always available to my customers (day or night) to answer any questions via phone, email, or text. Stop on in to say hi! I’d love to help you acquire the car that best fits you and your lifestyle.

Recent reviews:
- 2026-03-13 | 5.0/5 | Umberto P. — This is my second time leasing with Aaron, and once again he made the entire process smooth and enjoyable.  Aaron is the reason I came back for my second lease.  He is friendly, honest, professional, and genuinely helpful.  He went out of his way to present options and get me exactly the vehicle I was looking for.  Great experience both times.  10/10
- 2026-03-26 | 5.0/5 | Naudia J. — Aaron was amazing! He made our car buying experience fairly easy and worked later just to help us out. He even put up with our crazy kids LOL!! Aaron even stopped to talk to me the other day while I was waiting for our vehicle to be serviced. 12/10 guy for sure.
- 2026-04-07 | 5.0/5 | Keith H. — Challenging but successful with the dealership itself. No fault of Aaron's at all. Aaron was awesome to work with. Highly recommend his sales service.

### Aaron Knoerl

- Profile: [https://serrahondagrandville.adviserly.com/aaron-knoerl](https://serrahondagrandville.adviserly.com/aaron-knoerl)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (209 ratings, 142 reviews)
- Lifetime vehicles sold: 671
- Recent vehicles sold: 19
- Sales specialties: CIVIC, CR-V, CR-V HYBRID, ODYSSEY, PILOT

I joined the Serra Honda Grandville team in May 2021 and have had the opportunity to meet some incredible people and form great working relationships. I'm known amongst my colleagues for my love of comedy and calming nature. I'm a very patient person, which has helped me throughout my years of customer service experience. It allows me to work with my guests and figure out what they are looking for, regardless of the situation.

I grew up in Rockford, Michigan, and attended Grand Valley State University. When it comes to my free time, golf, basketball, football, and watersports are my favorite activities. I'm a true fan of Michigan football and basketball. I also love concerts and have been to multiple music festivals over the years, including Bonnaroo in Tennessee and Firefly in Delaware. 

I have a real passion for helping others, and it will be an honor to work with you as we find your dream car!

Recent reviews:
- 2026-04-19 | 5.0/5 | Lucas B. — I had an outstanding experience working with Aaron at Serra Honda. From start to finish, he was professional, knowledgeable, and genuinely helpful without ever being pushy. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free.

What really stood out was how much Aaron cared about making sure I was comfortable and happy with my decision. He went above and beyond to provide great customer service and made me feel valued the entire time.
If you're looking for someone honest, friendly, and easy to work with at Serra Honda in Grandville, ask for Aaron. 10/10 experience- highly recommend!
- 2025-11-23 | 5.0/5 | Chee C. — It was excellent right from the start. Received a text about an inquiry I submitted online promptly. Gave me out the door numbers, which was the same amount when I walked into the dealership to out a down payment and test drive the new Passport  When it arrived, I payed the agreed upon price. No stress, no games, just honest business. I would recommend Aaron to anyone I know for a Honda. To be fair, his manager and the finance manager were awesome too
- 2026-04-22 | 5.0/5 | Anita C. — Aaron very courteous, respectful of our needs in a vehicle showing us the models that met our list but not trying to oversell. A pleasure to work with.
Thank you Aaron, I love my CR-V.

### Adolfo Orozco

- Profile: [https://serrahondagrandville.adviserly.com/adolfo-orozco](https://serrahondagrandville.adviserly.com/adolfo-orozco)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.8 stars (164 ratings, 103 reviews)
- Lifetime vehicles sold: 836
- Recent vehicles sold: 15
- Languages: Spanish
- Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT

I’m from Grand Rapids and attended Sparta High School and Grand Valley State University. Count me as a super fan of all Detroit sports. I also follow FC Barcelona for soccer as well as University of Michigan football and basketball. My key skills are teamwork and organization. I’m so happy to have recently been married back in September to my wonderful wife that I’ve been with for the last six years. We met playing soccer and bonded over Latin dancing. We have an amazing Akita named Maxine. We love to travel and have been to many countries in the Caribbean and in Europe. I also enjoy skiing, kickball, boardgames, foosball, remodeling houses and trying new things in general! I’m always open to talking about music, dogs or home improvement. I have a reputation here for being genine, efficient and hardworking. I’m proud to do my best work for our customers to give them the best options to satisfy their needs.

Recent reviews:
- 2025-12-22 | 5.0/5 | Tom S. — Adolfo, I've already been working on spreading the news of my awesome experience with you.  I've spread the word here, of your professionalism, timely respond and actions.  Also, I've told all my friends, when next I need a car, you will be my first choice.  Thanks again for all your help.  I wish you and your family a Very Merry Christmas!  God Bless.
- 2026-03-23 | 5.0/5 | Carmela C. — My daughter recommended Adolfo to me so I made an appointment and told him what I was looking for. He found 3 vehicles to choose from. I am very happy with the vehicle I chose. It took a couple of hours and I was approved for my car.
- 2026-02-05 | 5.0/5 | Hilary A. — Adolfo was an incredible help as I navigated my way to a new car. He showcased his wealth of knowledge, patience, and kindness as I asked many, many questions. I highly recommend working with Adolfo!

### Antoine Bacon

- Profile: [https://serrahondagrandville.adviserly.com/antoine-bacon](https://serrahondagrandville.adviserly.com/antoine-bacon)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.8 stars (113 ratings, 71 reviews)
- Lifetime vehicles sold: 569
- Recent vehicles sold: 11
- Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT
- Call: 616-667-4515

Hi! Antoine Bacon here, a sales and leasing consultant new to the auto industry. I joined the Serra Honda Grandville team in July 2022 and look forward to building strong relationships among my colleagues, customers, and community members. I’m known for being funny, relaxed, honest, and an excellent communicator. In the past, I’ve won awards for many things, which include an accolade for outstanding customer service while working as a bus driver. My skills include excellent listening and a Class A Commercial driver’s license. I enjoy basketball, football, video games, working out, running, and golf from time to time. Traveling and watching movies are other hobbies I enjoy. My favorite teams are the Detroit Lions, Michigan football and basketball, the Detroit Pistons, and movies of all genres, especially war films and comedies.

Recent reviews:
- 2026-02-04 | 5.0/5 | Loura B. — We very much appreciate Antoine’s attention to our needs and the respect he showed us. He laid out purchase and lease options and educated us on leasing , which was new for us.  He was knowledgeable about the vehicles he sells and could list the differences between our older and the new model of the vehicle we ultimately leased. We truly appreciated his kind, no-pressure nature -it gave us confidence to move forward with our lease. We were so very happy to have had the pleasure of working with Antoine! We hope for great things in his future!
- 2025-12-08 | 5.0/5 | Robert V. — Antoine was very pleasant to deal with. I'd definitely recommend him to anyone seeking customer service at Serra Honda. Thanks, Antoine!
- 2025-12-11 | 5.0/5 | Michael B. — We appreciated Antoine’s no pressure approach, his patience, answering all of our questions and helping us find the perfect car.

### Brennan Blanchette

- Profile: [https://serrahondagrandville.adviserly.com/brennan-blanchette](https://serrahondagrandville.adviserly.com/brennan-blanchette)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.8 stars (23 ratings, 21 reviews)
- Lifetime vehicles sold: 253
- Recent vehicles sold: 9
- Sales specialties: CIVIC, CR-V, CR-V HYBRID, PASSPORT, PILOT
- Call: 6162783708

Good Morning, Good Afternoon, Good Night West Michigan! My name is Brennan Blanchette, and it is a pleasure to meet you! I'm still fairly new to the Grand Rapids area, but it has become my home thanks to my wife and her family! I'm am an avid sports fan, camper, and family guy. The reason I got into selling motor vehicles is because of my passion to help people! Whether it's helping someone prepare for their growing family, purchasing their first ADULT vehicle, or something unfortunate has happened and you just need something that goes point A to point B; you can count on me to provide excellent customer service rooted in passion, care, and understanding of your circumstance and need. I invite you to stop in or give me a call as I'm always here to help! Thank you for reading all of this and have a wonderful rest of your day or evening!

Recent reviews:
- 2026-04-16 | 5.0/5 | Teresa S. — Brennan was very kind and informative. He was very professional and knowledgeable of our vehicle. He was not pushy and gave us time to consider everything. We are so grateful for the staff's friendliness and hospitality!
- 2026-04-23 | 5.0/5 | Kellie W. — Brennan was super helpful and so was his team. I had a great experience purchasing my car here and definitely would come back. Everyone is super friendly and communicative which I really appreciated.
- 2025-12-28 | 5.0/5 | David D. — This was our second purchase from Brennan! Great as always! And I did send a friend who bought her passport from him as well!

### Dan Westrate

- Profile: [https://serrahondagrandville.adviserly.com/dan-westrate](https://serrahondagrandville.adviserly.com/dan-westrate)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (157 ratings, 106 reviews)
- Lifetime vehicles sold: 581
- Recent vehicles sold: 19
- Sales specialties: CIVIC, CR-V, CR-V HYBRID, ODYSSEY, PILOT
- Call: 6162783697

Hello and welcome! As a dedicated leasing and sales consultant, I am passionate about helping people get into vehicles they are excited to drive. My approach to this work is rooted in honesty, integrity, and being knowledgeable about the automotive industry. It’s my number one goal to serve my customers empathetically, collaboratively solving problems in an upbeat way. With more than 25 years of experience in this industry, I’ve seen a lot of change, but the right way to treat customers remains the same. 

Originally from Grand Rapids, MI, I graduated from Caledonia High School. My wife and I are the proud parents of a son and a daughter. As a family, we enjoy boating, biking, gardening, swimming, playing board games and just being outdoors.  I also enjoy golfing, cooking, and trying new dishes from different cultures. When it comes to pro sports, I root for the Detroit Lions—hoping they’ll make the Super Bowl in my lifetime!

I’m proud to be “the car guy” for my friends, family, and many happy customers. Would love the chance to be yours, as well!

Recent reviews:
- 2025-11-22 | 5.0/5 | Frances J. — Dan was friendly and kind but I felt trustworthy and honest with me.  Our experience with Dan and Kayleigh and Cam was fantastic. It is a great experience and a great team at Serra Honda.
- 2026-04-05 | 5.0/5 | Merikay W. — Dan is great! He was very helpful with all of my questions and very professional. I would definitely purchase another vehicle from him and recommend him to friends and family.
- 2025-10-29 | 5.0/5 | Amanda B. — Dan was great to work with! He was patient and knowledgeable, and answered all my questions! I have already sent a couple friends to him, highly recommend!

### Drew Shafer

- Profile: [https://serrahondagrandville.adviserly.com/drew-shafer](https://serrahondagrandville.adviserly.com/drew-shafer)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.8 stars (82 ratings, 48 reviews)
- Lifetime vehicles sold: 423
- Recent vehicles sold: 17
- Sales specialties: CIVIC, CR-V, HR-V, ODYSSEY, PILOT
- Call: 6162783699

Hi, I'm Drew Shafer, a sales and leasing consultant ready to help you find the vehicle that suits your needs, budget, and dreams! 

I grew up in Eaton Rapids, Michigan, and played college football at Albion. I graduated with a double major in Economics and Management and Integrated Marketing Communications. When it comes to my hobbies and interests, I enjoy playing golf and pickup basketball, along with watching NFL and college games. My favorite teams are the Detroit Lions and Michigan Wolverines. I traveled to Kansas City for the Lions opener this year, an experience I'll never forget! However, spending time with my friends and family is always the highlight of my days.

The best aspect of my job is customer service. I genuinely love helping each guest with their specific needs, whatever they may be. It feels great watching them drive away in their new vehicle and, even better, earning a customer for life!

Recent reviews:
- 2025-10-23 | 5.0/5 | Richard P. — Drew is a very honest person! From my first phone call until I  came in to see him.
I couldn't ask for a better person to talk to! I found Drew very easy to talk with. 
I thought so much of him I sent a friend of mine and his wife in to see him a couple
Weeks ago but he was off that day. They bought a 2026 CR-V from a guy name Ken.
I will continue sending people to Drew! If your looking for a GREAT GUY ask for Drew!!!
- 2025-10-13 | 5.0/5 | Kerrigan R. — As this was my first experience purchasing a vehicle independently, I am profoundly grateful to Drew for guiding me through every step of the process. His clear communication and the dedicated time he invested in addressing all my inquiries were truly invaluable and much appreciated.
- 2026-01-26 | 5.0/5 | Susan J. — Drew was quick to answer questions and very easy to work with. Appreciate that the dealership was able to meet me at a halfway point when delivering my HRV.

### Eden Labra

- Profile: [https://serrahondagrandville.adviserly.com/eden-labra](https://serrahondagrandville.adviserly.com/eden-labra)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.9 stars (70 ratings, 48 reviews)
- Lifetime vehicles sold: 362
- Recent vehicles sold: 16
- Sales specialties: CIVIC, CR-V, CR-V HYBRID, ODYSSEY, PILOT
- Call: 6166674519

Hello and welcome! As a Sales Consultant, I’m so glad to be part of a dedicated team working hard to create great experiences for our customers. I love cars and enjoy meeting new people. My top priority is making the car buying process an enjoyable and exciting experience. I do this by approaching every new opportunity with a friendly and optimistic attitude.  

I’m originally from Cadillac. I enjoy following sports in my free time and root for the Detroit Lions. I also like cooking, playing golf, and traveling! 

When you’re ready to take that next step toward a new car, I look forward to being of service.

Recent reviews:
- 2025-09-24 | 5.0/5 | Brian J. — My experience with Eden was great, from start to finish. First time buying at a dealership and she made the process simple and easy. Answered questions when I was confused or didn’t really understand and was helpful all the way with a helpful and bright attitude.
- 2026-04-10 | 5.0/5 | Carrie A. — I had a great experience working with Eden. She was incredibly knowledgeable and helpful without ever making me feel pressured. Her professionalism and friendly, personable approach really stood out.
- 2025-11-21 | 5.0/5 | Ashley B. — Great service! Very friendly and great communication! She went the extra mile to find lots of good options for us and contact us with helpful information.

### Greg Haverdink

- Profile: [https://serrahondagrandville.adviserly.com/greg-haverdink](https://serrahondagrandville.adviserly.com/greg-haverdink)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (761 ratings, 475 reviews)
- Lifetime vehicles sold: 1829
- Recent vehicles sold: 8
- Sales specialties: CIVIC, CR-V, HR-V, ODYSSEY, PILOT
- Call: 616-667-4509

I have always lived in West Michigan.  I grew up in Hudsonville and now live in the Grandville/Wyoming area.  I was fortunate to start at Serra Honda Grandville in 2010, back when we were still known as RiverTown Honda.  It is a great place to work!  I love the Honda brand and the people we have throughout our dealership are wonderful.  My philosophy in sales is simply that I enjoy helping people.  I am easy going and believe in integrity and honesty.  I will treat you with care and respect in all that I do.  Outside of work, I have been blessed to have five children and they keep my life busy and interesting.  I also enjoy attending Crossroads Bible Church in Grand Rapids.

Recent reviews:
- 2026-04-01 | 5.0/5 | David H. — Greg was extremely patient, thorough and thoughtful. He patiently explained different features of the vehicles we were reviewing. He was a wonderful guide in helping us buy the right vehicle for us! At no time did he pressure or push us to a decision. We would recommend him wholeheartedly!
- 2026-03-16 | 5.0/5 | John P. — Greg was fabulous! He was very kind and patient with us.  He went over everything with the car and explained it so we could understand. A great experience and highly recommend him to family and friends!
- 2026-04-08 | 5.0/5 | Wendy P. — Very friendly and helpful. Very comfortable to work with. No pressure. Just happy to show us what we’re looking for. And found us great deals in the process.

### Hannah Taylor

- Profile: [https://serrahondagrandville.adviserly.com/hannah-taylor](https://serrahondagrandville.adviserly.com/hannah-taylor)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (656 ratings, 414 reviews)
- Lifetime vehicles sold: 1836
- Recent vehicles sold: 17
- Sales specialties: CIVIC, CR-V, HR-V, ODYSSEY, PILOT
- Call: 616-667-4534

I was born and raised in Grandville and have been with Serra Honda Grandville since 2012. My husband, Brian, and I love camping and MSU football. I strive to build my reputation on integrity and give you a relaxed buying experience. I look forward to working with you!

Recent reviews:
- 2026-03-23 | 5.0/5 | Darian T. — Hannah is amazing to work with! She has now assisted me with three successful leasing options. It is easy to convince myself to remain loyal to Honda when I know Hannah will be assisting me. I always feel confident that I am going to walk away happy, with all the thinks I am looking for in my new vehicle.
- 2026-04-13 | 5.0/5 | Christy C. — Hannah was great to work with. She answered all of my questions while I was looking, during the purchase and just recently when I had a technology question pertaining to my new CR-V. She is very knowledgeable and easy to work with! I would recommend working with her and I will again in a few years!!
- 2026-02-09 | 5.0/5 | Mary W. — Tremendous! Exceptional sales skills with a genuine interest in potential buyer! Hannah is a great listener and matched the vehicle to my needs and wants. Hannah is the best! I would rate her withe the infinity symbol as she is endlessly terrific!

### Jason Chudzinski

- Profile: [https://serrahondagrandville.adviserly.com/jason-chudzinski](https://serrahondagrandville.adviserly.com/jason-chudzinski)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (25 ratings, 24 reviews)
- Lifetime vehicles sold: 134
- Recent vehicles sold: 16
- Sales specialties: CR-V, CR-V HYBRID, HR-V, ODYSSEY, PASSPORT
- Call: 6162783695

Originally from Upstate New York, I’ve had the privilege of living in various parts of the country, but I’ve truly found my home here in West Michigan. I graduated from Northern Michigan University, where I had the incredible opportunity to compete internationally as part of the United States Olympic Education Center in the sport of wrestling. This experience played a pivotal role in shaping who I am today, teaching me discipline, resilience, and the value of hard work - lessons I carry with me in every aspect of my life.

This will be my first year in the automotive industry, though I bring years of valuable sales experience from other fields. As a proud Honda Civic owner with my very first car being a Honda Prelude, I have a deep passion for the brand and its quality. I take great pride in consulting with my customers to understand their needs and ensuring they find the perfect vehicle to fit their lifestyle. My goal is always to provide an exceptional experience and build lasting relationships with each person I serve.

Recent reviews:
- 2026-02-12 | 5.0/5 | Kelly D. — Jason was very attentive and always available. He returned phone calls and answered texts right away. He went the extra mile for me to find the car I wanted. I felt like he made me a priority. I’m very appreciative, for his help and for the rest of his team that assisted.
- 2025-11-13 | 5.0/5 | Alison H. — Jason was very helpful throughout the entire process. He met with me multiple times to ensure I was comfortable with the vehicle I was looking to buy. He made sure all of my options were discussed and did not make me feel rushed.
- 2025-12-11 | 5.0/5 | Thomas A. — Jason has a natural no pressure style about him, that evokes trust.
When spending so much money, trust is a wonderful quality.

### Jeremy Colon

- Profile: [https://serrahondagrandville.adviserly.com/jeremy-colon](https://serrahondagrandville.adviserly.com/jeremy-colon)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.7 stars (63 ratings, 31 reviews)
- Lifetime vehicles sold: 725
- Recent vehicles sold: 9
- Languages: Spanish
- Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT

I’m proud to work for the number one Honda dealership in the state of Michigan! I also speak Spanish and I’m happy to help any Spanish-speakers that are searching for the perfect car. I was born in Grand Rapids and grew up in Puerto Rico. I moved here recently from the Bay Area in California. My favorite sports team is the Detroit Lions and I’m really looking forward to catching their next game. I play baseball and enjoy fitness in general. My favorite pastimes are playing my guitar, spending time with my friends, going to the beach and watching The Office. I’m proud to be an uncle to two awesome nephews, Connor and Amar, who I spend time with every chance I get. My first car was a Honda so I’ve always loved the company and their reliable products. Customers like working with me because I’m knowledgeable and also like keeping things fun.

Recent reviews:
- 2025-10-26 | 5.0/5 | Charlene N. — Jeremy was very patient with me as I was a little nervous about getting another car loan since my other car was totaled and paid off. But he assured me that everything would be fine and then once I was approved everything else fell into place. Therefore, thank you Jeremy for answering my questions my emails during and after work hours it was greatly appreciated. You can’t go wrong with buying from this guy I promise you.
- 2025-05-09 | 5.0/5 | Brigit H. — Jeremy was incredibly helpful in helping me choose my first lease! He answered all of my questions (even the silly ones) and I had a wonderful experience working with him and everyone at Serra Honda, I will be going back!
- 2025-05-21 | 5.0/5 | Jose G. — Jeremy is awesome and great to work with. Makes the process easy and seamless. My second vehicle is get from Jeremy.. great service everytime! Thank you

### Jerry Prys

- Profile: [https://serrahondagrandville.adviserly.com/jerry-prys](https://serrahondagrandville.adviserly.com/jerry-prys)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (103 ratings, 70 reviews)
- Lifetime vehicles sold: 797
- Recent vehicles sold: 23
- Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT
- Call: 6166674556

I've been in the car industry for three years, working in various roles, but regardless of the position, I go that extra mile to get things done right. Helping people achieve their goals is my passion, and I do that in every situation, especially in finding the vehicle of my customers' dreams. Prior to the auto world, I was in the ministry for ten years, being the blessing I could be to those around me. I'm the proud husband to my wife, Priscilla, and I strive to be an amazing father to my two exceptional children. In the past, I played college football at Ferris State (go Dawgs), and these days, I love to watch sports and just relax with family and friends. 

I would be pleased to help you find your next vehicle, so don't hesitate to contact me with any questions!

Recent reviews:
- 2025-12-31 | 5.0/5 | John M. — Jerry was great, walked me through everything and helped me get things together for buying my first new car.  Also loaned a car to my girlfriend to use to go to get the title for my trade in as I forgot it at home.  Great guy.
- 2026-01-14 | 5.0/5 | Karisa B. — Jerry was very professional and helpful in the leasing of our Honda CRV. He helped with turning in our old Jeep and was so kind! We would absolutely recommend him to anyone!
- 2026-01-14 | 5.0/5 | Dennis W. — Jerry was wonderful. Very patient and knowledgeable. And very personable. I would definitely recommend him to anyone looking for a vehicle! ❤️

### Kenneth Urban

- Profile: [https://serrahondagrandville.adviserly.com/kenneth-urban](https://serrahondagrandville.adviserly.com/kenneth-urban)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (227 ratings, 140 reviews)
- Lifetime vehicles sold: 736
- Recent vehicles sold: 12
- Sales specialties: CIVIC, CR-V, CR-V HYBRID, PILOT, RIDGELINE

I have many great memories great memories as a student at Fenton High School, where I made 1st team all conference in hockey and 2nd team all conference in football. I’d love to start playing recreational hockey again sometime soon as I really miss playing.    After high school, I attended Ferris State College and then married a my wonderful wife, Nancy. It's been more than thirty-seven years ago now and we've been blessed to raise two beautiful daughters. Not too long ago we celebrated the arrival of our fourth grandchild! I’m so proud of them all!    My wife and I have traveled to many amazing places, including some great islands! I’d recommend visiting Jamaica, the Virgin Islands, and Hawaii to anyone. We also like to go boating and I enjoy playing lots of golf in the summer.    I love helping people and I’m very passionate about the Hondas I sell. Customers appreciate working with me because of my honesty and transparency. I really do care and I believe everything’s better when you have a good sense of humor.

Recent reviews:
- 2026-04-16 | 5.0/5 | Deborah K. — The experience was very good. This was my second purchase with Ken, he is very helpful and straight forward with information and answered all of our questions honestly.
- 2026-03-12 | 5.0/5 | Katherine H. — Very helpful and was able to get exactly what I needed in a timely manner.
- 2025-11-23 | 5.0/5 | Rickey S. — Ken was great. Took his time, and was very knowledgeable and respectful.

### Kim Berends

- Profile: [https://serrahondagrandville.adviserly.com/kim-berends](https://serrahondagrandville.adviserly.com/kim-berends)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 5.0 stars (920 ratings, 608 reviews)
- Lifetime vehicles sold: 2546
- Recent vehicles sold: 23
- Sales specialties: CR-V, CR-V HYBRID, HR-V, ODYSSEY, PILOT
- Call: 616-667-4514

Raised, and still reside in Holland. Have sold Hondas for 30 years. Love this brand - never plan on retiring. This is the best industry in the world! Have a Honda Gold Master certification – only 569 consultants out of 15,000 have this honor. Like to cook and bake. Love football -go Steelers Nation!

Recent reviews:
- 2026-04-19 | 5.0/5 | Karen S. — Kim is the BEST!!!  She is so knowledgeable on what she is selling and so patient with we, "older folks" as we try to learn all the new electronics on today's  vehicle.  We've dealt with Kim in the past and this time, it was again a pleasure. !
- 2026-03-13 | 5.0/5 | James K. — Which one?!!?? When we see Kim it's always a great experience and I've lost track of the number of times she's been there for us!!! Once every few years it's new car and Honda and Kim! All three things automatically go together!!!
- 2026-04-13 | 5.0/5 | Brian W. — We buy all of our cars from Kim! She knows her stuff! She makes it so easy and is so great to work with!

### Luis Sandoval

- Profile: [https://serrahondagrandville.adviserly.com/luis-sandoval](https://serrahondagrandville.adviserly.com/luis-sandoval)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.6 stars (9 ratings, 8 reviews)
- Lifetime vehicles sold: 37
- Recent vehicles sold: 18
- Sales specialties: ACCORD HYBRID, CR-V, CR-V HYBRID, HR-V, PASSPORT
- Call: 6162783694

As a Sales Consultant at Serra Honda Grandville, I bring nine years of experience to help people find the right vehicle for their needs. I'm originally from Bolivia, and feel very blessed to live here in America. I'm fluent in Spanish. I hold a bachelor's degree from Davenport University. I enjoy being active and go outside jogging when the weather allows it. I also have three beautiful children. Outside of work I usually spend time with them or taking them places for their regular activities. 

My goal is always to provide fair, honest, and reliable service. I know that matching a vehicle to someone's lifestyle is essential, and I truly enjoy helping customers find the perfect fit, specially when it means advising a vehicle that's  the right choice for their budget and long-term goals. I'm upfront, self-motivated, and always advocate for the customer, ensuring they get a vehicle that serves them well in their daily life. I believe in honest communication, taking the time to understand their needs, and providing an excellent buying experience for the customer.

Recent reviews:
- 2026-04-20 | 5.0/5 | Andrew B. — Luis did a great job with us being new Honda customers. We were in search for something, but didn't know when we walked in. He listened and evaluated our needs and ended up with a great CRV. I appreciate his communication and patience with us. I would work with him again. Thank you, Luis.
- 2026-04-13 | 5.0/5 | Michael N. — Luis was exactly what I come to expect from a Serra employee. He was kind, professional and straight forward. He was not pushy. He showed appreciation toward my wife and I, and seemed to value us as customers. I would recommend Luis and Serra to any friend or family member. Thank you, Luis
- 2026-04-08 | 5.0/5 | Roger P. — We we're very satisfied with the entire procedure that we had with Luis.  We will be referring people to Luis if they are interested ina new vehicle.

### Maranda Bialas

- Profile: [https://serrahondagrandville.adviserly.com/maranda-bridgewater](https://serrahondagrandville.adviserly.com/maranda-bridgewater)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Joined: 2018-12-12
- Rating: 4.9 stars (163 ratings, 105 reviews)
- Lifetime vehicles sold: 815
- Recent vehicles sold: 21
- Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, PILOT
- Call: 6162783691

I was born and raised in Warren, Michigan. I love going hiking, fishing, and to the beach with my son. I’m also a huge fan of football and love the Packers – Go Pack! Go! My teenage son, on the other hand, didn't follow suit and is a Lions fan. Luckily I have another shot as I have a younger son at home as well. I am very excited to be working for Serra Honda Grandville. My goal is to make sure each guest receives quality service from beginning to end. Stop by the dealership and let me help you find the vehicle of your dreams!

Recent reviews:
- 2026-04-15 | 5.0/5 | Ann F. — Maranda was awesome!  She had everything in place for me to test drive the Accord and put NO pressure on me.  She also sent several follow up notes and emails reinforcing her willingness to help if any issues arose in the future.  Subsequent to my great experience, I had a friend who had also purchased a Honda from Maranda and nothing but GOOD to say about her as well.
- 2026-04-09 | 5.0/5 | Margaret K. — Maranda was amazing and went the extra mile consistently. She even came in on her day off to be sure everything went smoothly.  She was always responsive and helpful and friendly.  I highly recommend her and Serra Honda and will tell my friends and family about my wonderful experience.
- 2026-01-16 | 5.0/5 | Kara F. — Miranda was amazing. She listened to what I wanted in a new vehicle and accommodated with options. She was knowledgeable, trustworthy, friendly, and the most customer focused car sales person I have ever had. I would recommend her for anyone’s car- buying experience

### Mitch Hardcastle

- Profile: [https://serrahondagrandville.adviserly.com/mitch-hardcastle](https://serrahondagrandville.adviserly.com/mitch-hardcastle)
- Department: Sales (Sales)
- Title: Sales Consultant
- Rating: 4.9 stars (162 ratings, 116 reviews)
- Lifetime vehicles sold: 516
- Recent vehicles sold: 26
- Sales specialties: CIVIC, CR-V, CR-V HYBRID, ODYSSEY, PILOT
- Call: 6162783696

Happy to be starting my 6th year with Honda and my first with Serra Honda! I was born and raised in southeast Michigan. I began building interest and experience in construction through the family business before exploring other ventures and eventually coming across car sales and falling in love with it. 

Learning sales has been a fascinating experience that has provided me with endless lessons and fostered an incredible yearning for continued growth unlike I’ve ever had before. It’s led me into the finance world, given me experience managing different dealerships, and given me the confidence to explore and experiment in other realms like Mortgage Banking, where I’ve also gained licensure. Yet I’ve been attracted back into the business, having joined the #1 Honda dealer in Michigan. I take great pride in my work, leading a life with honesty and integrity as the main pillars I work and stand upon.

Recent reviews:
- 2026-04-22 | 5.0/5 | Michelle M. — My overall experience with Mitch was excellent from start to finish. He was knowledgeable, honest, and took the time to make sure I felt comfortable and informed throughout the entire car-buying process. Mitch made everything smooth and stress-free, and I truly appreciated his professionalism and dedication to great customer service.
- 2026-04-20 | 5.0/5 | Keith K. — My wife and I worked with several dealerships during our search, and Mitch was easily the best. Professional, knowledgeable, responsive, and incredibly thorough.  Both before and after the sale. Even weeks later, he was quick to answer follow-up questions and provide helpful guidance. Exceptional service. 11/10 experience.
- 2026-03-20 | 5.0/5 | Chelsea W. — Mitch was great! He was so easy and friendly to work with. He got us exactly what we wanted and needed. And he answered all of our questions. I would highly recommend working with him!

### Sheldon Koperski

- Profile: [https://serrahondagrandville.adviserly.com/sheldon-koperski](https://serrahondagrandville.adviserly.com/sheldon-koperski)
- Department: Sales (Sales)
- Title: Sales & Leasing Consultant
- Rating: 4.9 stars (50 ratings, 38 reviews)
- Lifetime vehicles sold: 167
- Recent vehicles sold: 9
- Sales specialties: CIVIC, CR-V, HR-V, PASSPORT, PILOT
- Call: 6162783703

Hi there, my name is Sheldon. 
I was born and raised in West Michigan, and I've lived here all my life. My partner Gannon and I have been together for almost 12 years. Our family includes three cats and a mini dachshund. I have a wide range of hobbies and interests, including motorsports, interior design, video games, animals, and technology, just to name a few. I would describe myself as ambitious, detail-oriented, honest, and a bit of a perfectionist.
I’m proud to work here at Serra Honda Grandville. I recently transitioned to sales from our detail department. While this is a new role for me, I'm enthusiastic about helping my customers find their next vehicle. I've always been passionate about vehicles and vividly remember the day I acquired each of my own. It was an exciting and unforgettable experience for me, and I aim to provide the same for my customers. I look forward to meeting you and assisting you in finding your next vehicle.

Recent reviews:
- 2025-10-28 | 5.0/5 | Daniel S. — Sheldon was amazing. From start to finish of buying a car he was super friendly and knowledgeable. I was nervous to be at a dealership but he assured me that he was there to help me get the vehicle I wanted and not the one he wanted to sell me. I appreciate that approach with Sheldon and at Serra Honda of Grandville.
- 2025-12-26 | 5.0/5 | Ethan E. — Excellent. Sheldon was patient, knowledgeable about Honda vehicles and the dealership and applied no pressure, just friendliness. We will not hesitate to work with Sheldon again when looking for our next vehicle.
- 2026-01-07 | 5.0/5 | Virginia V. — Sheldon was very helpful the day I tried out the car until I purchased it.  He was very friendly and called after I purchased the car to make sure everything was ok.

### Cale Bemke

- Profile: [https://serrahondagrandville.adviserly.com/cale-bemke](https://serrahondagrandville.adviserly.com/cale-bemke)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.9 stars (2022 ratings, 1044 reviews)
- Lifetime vehicles serviced: 21960
- Recent vehicles serviced: 312

Hi! I’m Cale Bemke, a service advisor for Serra Honda Grandville. I joined the team in May 2021 and have enjoyed working with some incredible team members and clients. I’m known for my personality and willingness to go that extra mile for guests. I have various skills that include excellent communication and listening, attention to detail, and Stihl Repair and John Deere Repair certifications. The best aspect of my job is making sure the customer has a fantastic experience and handling all of their concerns promptly. When it comes to life outside of the dealership, my interests include pond hockey with friends, snowboarding, and boating during the summer months. I’m always up for conversations about cars and sports.

Recent reviews:
- 2026-04-23 | 5.0/5 | Emma H. — Easy to work with, straightforward, good communication. Happy to have him help me during the last time I was in  for service
- 2026-04-14 | 5.0/5 | Danielle B. — Cale was friendly, made me feel at ease, and gave me information I needed for upcoming services.
- 2026-04-14 | 5.0/5 | Sarah M. — Cale was great and I had a positive experience with him when I was at the dealership!

### Cam Saber

- Profile: [https://serrahondagrandville.adviserly.com/cam-saber](https://serrahondagrandville.adviserly.com/cam-saber)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.9 stars (903 ratings, 492 reviews)
- Lifetime vehicles serviced: 9209
- Recent vehicles serviced: 341
- Call: 6166674549

I have been in automotive service since 1995 in the greater Grand Rapids area. In my time, I have acquired vast knowledge, built many quality relations, and helped people keep their cars on the road by fulfilling all of their automotive needs. I have held many positions throughout my career. I came to work with Honda's in 2015 and have found the brand and its loyal customers outstanding! My driveway is full of Hondas for a reason. I hope to continue building quality relations and maintaining the highest standards as we advance.

Recent reviews:
- 2026-04-14 | 5.0/5 | Sandra V. — Cam was super helpful in me having a successful experience with service. He was there to meet me as soon as I stepped out of my car, made everything smooth and easy and helped me get out the door quick and easy. I loved working with him
- 2026-04-18 | 5.0/5 | Dan S. — Great attention to detail and always gives the honest assessment. Plus, he knows enough when to recommend deferring to a later date for less critical maintenance or when not to. Always enjoy the experience and bringing my cars here.
- 2026-04-16 | 5.0/5 | Gregory S. — Cam was right on top of our service. There was great communication about the problems with clear explanation of the issues.

### Cassie Melhorn

- Profile: [https://serrahondagrandville.adviserly.com/cassie-melhorn](https://serrahondagrandville.adviserly.com/cassie-melhorn)
- Department: Service (Parts)
- Title: Parts Department
- Call: 6166674529

Hello and welcome! I'm proud to be part of the Parts Department team helping our valued customers keep their cars running smoothly and safely. Whether you're coming in for routine repairs or something more complex, we work hard to ensure your satisfaction. 

Born and raised in Holland, I've been in this industry for about a decade now. I look forward to serving you.

### Conner Allen

- Profile: [https://serrahondagrandville.adviserly.com/conner-allen](https://serrahondagrandville.adviserly.com/conner-allen)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.9 stars (754 ratings, 423 reviews)
- Lifetime vehicles serviced: 7364
- Recent vehicles serviced: 406
- Call: 6166674538

As a Service Advisor at Serra Honda Grandville, I bring a blend of experience and passion to every interaction. Growing up in South Bend, Indiana, I developed a strong work ethic and a commitment to serving others.

My time at Grand Valley State University cultivated my organizational skills and ability to communicate effectively with customers. My memorable 21st birthday celebration in Las Vegas sparked my adventurous spirit, while subsequent travels to Cancun, Mexico, broadened my perspective and appreciation for different cultures.

Throughout my career, I've consistently earned recognition for my attention to detail, ability to prioritize tasks, and exceptional time management. My easygoing nature and collaborative spirit make me a pleasure to work with.

Beyond the workplace, I am an avid sports enthusiast, enjoying baseball, basketball, and football. Recently, I've taken up pickleball, adding a new dimension to my active lifestyle.

My unwavering passion lies in helping others. I believe that making a difference in someone's day, even in the smallest way, can have a profound impact. By resolving any issues that arise and providing exceptional customer service, I strive to create a positive experience for every individual who crosses my path.

Recent reviews:
- 2026-04-11 | 5.0/5 | Dorie S. — Conner is a pleasure to work with. He is kind and knowledgeable. I always have a great experience at Serra. I will never visit another dealership after buying my third car from Serra. Kudos to a great staff and super reliable vehicles!
- 2026-04-18 | 5.0/5 | Trenton B. — Conner was fantastic to work with! He really understood my concerns, was incredibly patient, and went the extra mile to make sure everything was fully resolved. I truly appreciate his dedication and support—highly recommend!
- 2026-04-14 | 5.0/5 | Priscilla J. — I enjoyed working with Conner to resolve the issue with my tire. He was professional and courteous as always. Explained the expectations and we even learned somethings together regarding other concerns I had on my vehicle.

### Davin Risk

- Profile: [https://serrahondagrandville.adviserly.com/davin-risk](https://serrahondagrandville.adviserly.com/davin-risk)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.9 stars (628 ratings, 371 reviews)
- Lifetime vehicles serviced: 5695
- Recent vehicles serviced: 355
- Call: 6166674540

As a Service Advisor at Serra Honda Grandville, I strive to exceed expectations for customer service and technical expertise. My focus is on understanding my customers needs, thoroughly explaining their vehicle's status, and guiding them through the repair or maintenance process with efficiency and transparency. I believe in open communication and strive to create a comfortable and informative experience for every customer that entrusts their vehicle to us.  Every appointment is important to me - from the standard oil change to engine replacement.  I hope that all customers walk away from their interactions with me with the same experience of excellent customer service!

Recent reviews:
- 2026-04-18 | 5.0/5 | Mari B. — Wonderful!! Always so helpful and does it all with such a positive attitude. Love seeing him when I bring my car in. Thank you Davin!!
- 2026-04-17 | 5.0/5 | Barbara H. — Great! He is friendly, welcoming and makes you feel like you are family. Also very knowledgeable.
- 2026-04-23 | 5.0/5 | Sandi O. — Davin gave excellent customer service! Will use their service again in the future!

### Dwain Scheller

- Profile: [https://serrahondagrandville.adviserly.com/dwain-scheller](https://serrahondagrandville.adviserly.com/dwain-scheller)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.9 stars (10223 ratings, 6000 reviews)
- Lifetime vehicles serviced: 59312
- Recent vehicles serviced: 522
- Service specialties: CR-V, ODYSSEY, PILOT
- Call: 616-667-4527

Enjoy being a part of the service team at Serra Honda Grandville. We work hard to ensure our customers receive honest service. I listen to all of the vehicle concerns our customers have, and give them the best options available. Seeing them leave with a smile on their face, & reliable transportation is my goal!

Recent reviews:
- 2026-04-20 | 5.0/5 | Darla Y. — Dwain is always on top of things when we bring our Pilot in.  He is always pleasant and helpful.  If we have questions on where we can find something, he will go to the car and visually show us where we can find it on the screen.  Thank you Dwain.
- 2026-04-22 | 5.0/5 | Russell B. — Dwain helps me plan the maintenance of my Pilot with common sense. He has helped me complete service bulletins that have saved me money and problems. I think he is one of the reasons I like my Pilot so much…the best car I’ve ever owned.
- 2026-04-22 | 5.0/5 | Brenda B. — He is very helpful ,kind and explains things so you can understand. Always have a good experience with him when you bring your car in for service. Takes good care of you

### Floyd Tuttle

- Profile: [https://serrahondagrandville.adviserly.com/floyd-tuttle](https://serrahondagrandville.adviserly.com/floyd-tuttle)
- Department: Service (Service)
- Title: Shop Foreman
- Lifetime vehicles sold: 53
- Lifetime vehicles serviced: 2
- Recent vehicles sold: 1
- Recent vehicles serviced: 1
- Sales specialties: ACCORD, CIVIC, CR-V, ODYSSEY, RAV4

Hello! I'm Floyd Tuttle, and welcome to the Serra Honda website. My top priority is customer service and vehicle safety. You can count on me to take the time to listen to your needs and to communicate effectively. I'll keep you updated while developing the best steps to solve your vehicle's problems. I'm all about honesty, transparency, and integrity! Please feel free to reach out with any questions; we are always here to assist you!

### Kevin Ulberg

- Profile: [https://serrahondagrandville.adviserly.com/kevin-ulberg](https://serrahondagrandville.adviserly.com/kevin-ulberg)
- Department: Service (Parts)
- Title: Parts Department
- Call: 6166674545

Welcome!  I've been with Honda for 30 years of my automotive career and proudly bring a wealth of product knowledge to my work in the Parts Department. I am passionate about helping our customers solve their transportation needs, whether that's routine maintenance or more complex repairs. 

When you need great service, we are here to ensure you have the best experience possible.

### Phil Price

- Profile: [https://serrahondagrandville.adviserly.com/phil-price](https://serrahondagrandville.adviserly.com/phil-price)
- Department: Service (Service)
- Title: Service Advisor
- Rating: 4.9 stars (1478 ratings, 796 reviews)
- Lifetime vehicles serviced: 14391
- Recent vehicles serviced: 385
- Call: 6166674526

Hi! Phil Price here, a service advisor who grew up in Holland, MI, and joined the incredible Serra Honda Grandville team in 2022. It’s been great working with the best customers in the business and learning more about automobiles, including the latest developments and trends. My colleagues and clients know me as an energetic, funny, and outgoing person who is always willing to help those in need. My goal is to ensure customers are confident in the service they receive; when they leave the dealership happy and satisfied, I know we’ve done our job. Outside work, I love spending my free time with family and friends. I also enjoy camping, fishing, golfing and watching Detroit Lions’ games. Overall, I’m a genuine person with excellent communication skills and pay close attention to detail.

Recent reviews:
- 2026-04-14 | 5.0/5 | Matthew C. — Phil is excellent to work with! He is very helpful and keeps you in the loop during the repairs. He never tries to push unnecessary repairs. I make sure I get assigned to him every time we take in our Honda for service.
- 2026-04-15 | 5.0/5 | Kevin K. — Great communication, helpful, and easy to understand. I appreciated that he comprehensively addressed my car’s issues. I’d absolutely love to work with Phil again for any future services.
- 2026-04-19 | 5.0/5 | Maureen K. — Phil is very friendly and seems to be proficient in his work! I’m pleased with the service when I bring in my vehicle for oil changes! Thank you! Keep up the good work!

### Alex Haines

- Profile: [https://serrahondagrandville.adviserly.com/alex-haines](https://serrahondagrandville.adviserly.com/alex-haines)
- Department: Plus (Management)
- Title: Pre-Owned Acquisition Manager
- Lifetime vehicles sold: 470
- Recent vehicles sold: 1
- Sales specialties: ACCORD SEDAN, CR-V, ODYSSEY
- Call: 616-667-4539

I was born and raised in North Muskegon, MI. After graduating from N. Muskegon High, I went on to play college golf before transferring to Grand Valley State, where I completed my Marketing Degree. I joined Serra Honda Grandville in 2013.

### Brian Miller

- Profile: [https://serrahondagrandville.adviserly.com/brian-miller](https://serrahondagrandville.adviserly.com/brian-miller)
- Department: Plus (Finance)
- Title: Finance Manager
- Lifetime vehicles sold: 1069
- Sales specialties: CIVIC, CR-V, CR-V HYBRID, ODYSSEY, PILOT
- Call: 6166674537

Hi! I’m Brian Miller, and I have built a reputation on honesty and for being helpful. My colleagues would say I have impeccable humor and that I always strive to have a positive attitude, even during stressful situations. My customers love my product knowledge and the assistance that I provide when setting up their new Honda precisely the way they envision it! In my spare time, I enjoy playing the guitar. I have played for 20 years and was in a country band for several years. I think I’m starting to get pretty good now! Family time with my wife, Bethany, and our little gymnast (daughter) in the making is always the highlight of my day. Overall, I am a genuine person who likes to make the lives of others a little better. I know that your car is an essential part of your life, so I believe it is necessary to match your needs to the perfect vehicle!

### Corrie Reintges

- Profile: [https://serrahondagrandville.adviserly.com/corrie-reintges](https://serrahondagrandville.adviserly.com/corrie-reintges)
- Department: Plus (Operations)
- Title: Internal Coordinator
- Lifetime vehicles serviced: 39664
- Recent vehicles serviced: 867

Since joining the auto industry in 2018, I have learned a lot and bring that experience to the dealership each day. I became a team member at Serra Honda Grandville in October 2021 and look forward to many more years with this excellent company and fantastic team. I work with advisors and others to ensure our customers have the best experience possible. The ultimate goal is to make sure our guests are completely satisfied, regardless of whether we work with customers directly or not. My colleagues know me for being professional, helpful, and always willing to go above and beyond to do the right thing. 

I love to spend as much time with my family outside of work as possible. My husband, Jon, and I are the proud parents of one daughter, Ava. She is our world. Traveling is something we enjoy when time permits. My other hobbies and interests include playing soccer and tennis with my daughter and floating and various water sports in the pool.

When you are ready for quality service, please stop by Serra Honda Grandville and let one of our incredible team members take care of your automotive needs!

### Jacob Aldrich

- Profile: [https://serrahondagrandville.adviserly.com/jacob-aldrich](https://serrahondagrandville.adviserly.com/jacob-aldrich)
- Department: Plus (Finance)
- Title: Finance Manager
- Call: 6162783700

Hi, I’m Jacob! I’m originally from Grand Rapids, Michigan, and I’ve been in the automotive industry for nine years. I love helping people find the right vehicle and making the finance process easy, transparent, and enjoyable.

Outside of work, I’m all about family time with my wife, Hannah, and our three kids. Gardening is a big passion of mine, as a family we love spending time together in the garden, picking fresh vegetables, and turning them into dinner. For me, it’s one of the best ways to slow down, connect, and share something meaningful as a family. I enjoy cooking all kinds of cuisines, from comfort food to new dishes we’ve never tried before. When I’m not in the kitchen or the garden, you’ll probably find me out on the golf course or exploring new restaurants around town.

### Jeff Jones

- Profile: [https://serrahondagrandville.adviserly.com/Jeff-Jones](https://serrahondagrandville.adviserly.com/Jeff-Jones)
- Department: Plus (Finance)
- Title: Finance Manager 
- Lifetime vehicles sold: 412
- Recent vehicles sold: 2
- Sales specialties: CIVIC, CIVIC SEDAN, CR-V, ODYSSEY, PILOT
- Call: 616-667-4511

I have been with the Serra organization since 2018. I spent my first three years as a sales consultant before accepting a position in our finance department. I’m personable, friendly, easy-going, and upfront. Customers can rely on me for an honest and pleasurable buying experience. Outside of the dealership, I enjoy hunting, fishing, and camping. My special talents include my culinary skills; prior to joining the auto industry, I was a chef. I studied at Grand Rapids Community College. One of my true passions is to help others be the best they can be!

### Jesse Scott

- Profile: [https://serrahondagrandville.adviserly.com/jesse-scott](https://serrahondagrandville.adviserly.com/jesse-scott)
- Department: Plus (Management)
- Title: Service Director
- Lifetime vehicles serviced: 3248
- Recent vehicles serviced: 18

I was born and raised in Richmond, Virginia. I've spent my entire twenty-eight year career in the automotive industry. I have been with the Honda organization for over twenty of those years in the Grand Rapids area. I recently joined the Serra Honda Grandville group in 2020. In my free time I enjoy spending time on the golf course or any other outdoor activity from sports all the way down to yard work. As for sports, I play golf and softball and I'm a huge fan of the Washington Football Team. My favorite place to visit on vacation is the Riviera Maya in Mexico which I go to every year. I love talking about any and all topics of conversation and do my best to be as reliable and fair as I can. I look forward to helping you with all your automotive service needs here at Serra Honda Grandville!

### Jon Yaklin

- Profile: [https://serrahondagrandville.adviserly.com/jon-yaklin](https://serrahondagrandville.adviserly.com/jon-yaklin)
- Department: Plus (Management)
- Title: Pre-Owned Sales Manager
- Lifetime vehicles sold: 28
- Recent vehicles sold: 1
- Sales specialties: CIVIC, CR-V, ODYSSEY, PILOT, SIERRA 1500
- Call: 616-667-4506

Been with Serra Honda Grandville since 2012. Love the Honda brand. I believe in the products we sell, & the dealership that sells them. I’m from Flint, MI. Graduated from Grand Valley State. Married to my high school sweetheart, Katelyn. We have a baby girl (Emma Rose) and a dog named Stella. I love spending time with all of them. Also enjoy movies & running.

### Mike Leys

- Profile: [https://serrahondagrandville.adviserly.com/mike-leys](https://serrahondagrandville.adviserly.com/mike-leys)
- Department: Plus (Management)
- Title: Pre-Owned Sales Manager
- Lifetime vehicles sold: 310
- Recent vehicles sold: 1
- Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, ODYSSEY, PILOT
- Call: (616) 667-4548

I originally started working for Serra Honda Grandville in 2006. I enjoy building relationships with our customers and helping them find the perfect Honda for their needs. I was born and raised in Rockford and currently live in Wyoming with my wife Jenna. Jenna and I have a blended family with 7 children, so we stay pretty busy. I enjoy spending time with my family and friends. I'm also very active in our Church and serving our community. When I'm not working or spending time with our children,  Jenna and I enjoy traveling to warm places around the World with friends. I also enjoy spending time on the golf course.

### Nick Longenecker

- Profile: [https://serrahondagrandville.adviserly.com/nick-longenecker](https://serrahondagrandville.adviserly.com/nick-longenecker)
- Department: Plus (Management)
- Title: New Honda Sales Manager
- Call: 6162783711

I’m from Zeeland, Michigan, and began my career in the automotive industry 23 years ago. I’m married with four children and have built my reputation on honesty, integrity, and a commitment to doing right by every customer. I’m proud to be part of the team at Serra Honda Grandville, where those values continue to drive everything I do.

### Nolan Rawlings

- Profile: [https://serrahondagrandville.adviserly.com/nolan-rawlings](https://serrahondagrandville.adviserly.com/nolan-rawlings)
- Department: Plus (Operations)
- Title: Accounting
- Call: 6166674517

Hi, I’m Nolan Rawlings, and I am currently enrolled in Serra Automotive’s Controller Training Program and have been working at the Serra Honda Granville dealership since November of 2024. I grew up in Flushing, Michigan and went to Albion College where I played football and graduated with a Finance and Business Management Degrees. I interned at the Al Serra Auto Plaza during the summer of 2016. In my free time, I enjoy golfing, working out, and going up-north to my family’s cabin in Au Gres, Michigan.

### Olivia Freriks

- Profile: [https://serrahondagrandville.adviserly.com/olivia-freriks](https://serrahondagrandville.adviserly.com/olivia-freriks)
- Department: Plus (Parts)
- Title: Parts Manager
- Call: (616) 667-4500

I grew up in Zeeland, MI, and currently reside in Holland. I've been in the automotive industry for six years now. I joined the Serra Honda family in 2019, and I love it! I choose to value our customers and my coworkers every day, and I genuinely enjoy getting to know each person that walks through these doors. I have a positive attitude, and you will always see a smile on my face!

### Phil Rosser

- Profile: [https://serrahondagrandville.adviserly.com/phil-rosser](https://serrahondagrandville.adviserly.com/phil-rosser)
- Department: Plus (Management)
- Title: General Manager

Welcome to the Serra Honda Grandville website! I’m Phil Rosser, the General Manager of the dealership. I grew up in Durand, MI, a small farming community East of Lansing. My automotive career began over 25 years ago, and throughout the years, I’ve maintained honesty, a hard work ethic, fairness, and friendliness. I love working with this great team, surrounded by the best customers and community members. We go above and beyond for our guests, ensuring they get what they need regarding their automotive needs and preferences. We have the most dependable products to choose from and unmatched customer service. Outside of work, my interests include boating, biking, traveling, and spending time with my family, especially my wife, adult children, and three grandkids. I’m also a big fan of high school and college wrestling. 

I am genuinely proud to be here at the #1 Honda dealership, where customer satisfaction is our number one goal before, during, and after the sale. So please get in touch with us with any questions, and be sure to stop by for a service you’ll love!

### Teresa Bonham

- Profile: [https://serrahondagrandville.adviserly.com/teresa-bonham](https://serrahondagrandville.adviserly.com/teresa-bonham)
- Department: Plus (Operations)
- Title: Customer Service Advocate
- Call: (616) 667-4570

The Grandville has always been home where I raised 3 incredible people who have now gifted me with 4 even more incredible grandchildren and wonderful places to visit them all.  I truly enjoy the positive environment at Serra Honda and strive to ensure our customers experience the same on each and every visit.

### Thad Bond

- Profile: [https://serrahondagrandville.adviserly.com/thad-bond](https://serrahondagrandville.adviserly.com/thad-bond)
- Department: Plus (Management)
- Title: General Sales Manager
- Lifetime vehicles sold: 6
- Recent vehicles sold: 1
- Sales specialties: CIVIC, CIVIC SDN, CR-V, PILOT, SILVERADO 2500HD
- Call: 616-667-3462

I have been in the auto industry for 20 years and with Serra Honda Grandville team for the last six.  My wife and I have been married for nearly 25 years and have four awesome kids.  We love traveling, going to the movies and making huge home cooked family meals.  I enjoy working in west Michigan and cherish the relationship our dealership has with the community of Grandville.  I look forward to working hard to earn your business!

### Travis Watson

- Profile: [https://serrahondagrandville.adviserly.com/travis-watson](https://serrahondagrandville.adviserly.com/travis-watson)
- Department: Plus (Management)
- Title: New Honda Sales Manager
- Call: 6166674508

I’ve been in the automotive industry for over 12 years, and during that time, I’ve had the opportunity to work in just about every department—from service and sales to finance and even General Sales Manager. While I’ve enjoyed every role, I’ve found that my true passion is in finance.

I love helping customers through the financing process and making their buying experience as fun, smooth, and stress-free as possible. There’s nothing more rewarding than seeing someone drive off the lot excited and confident in their purchase.

When I’m not at work, you’ll usually find me spending time with my wife and kids or at the softball field cheering on my daughter. I also enjoy being outdoors any chance I get.